If you are having trouble viewing ads on your mobile device, there are a few things that can help:
- Make sure you have a stable/strong connection to the Internet (WIFI is recommended)
- Ensure you don't have too many apps running in the background
- Uninstall any unwanted apps if your device is low on storage space.
- Check to see if there are any privacy settings/settings on your device that restrict you from viewing ads
- Check that your Internet provider/region does not restrict ads, or your modem/provider doesn't throttle ads or ad content
If you are experiencing any ad-related issues or completed a video and didn't receive your bonus, please contact support and they will investigate further.